SMS Program Terms & Opt-in

Effective: October 29, 2026 · Last updated: October 29, 2026 · Version 1.0

Wyola LLC, a Wyoming limited liability company doing business as ENTRRO ("ENTRRO," "we," "us"), sends text messages on behalf of venues that use the ENTRRO Business app to issue digital VIP membership cards to their guests. This page describes that program, how a guest consents to it, what we send, and how to stop.

1. What the program is

Venues (clubs, bars, lounges) issue a VIP membership card to a guest from the ENTRRO Business app. When a card is issued, renewed, or its tier changes, the guest receives one transactional text message with a link to view the card, accept it, and add it to Apple Wallet or Google Wallet. Messages are sent from the toll-free number +1 (855) 914-7412.

We send no marketing, promotional, or solicitation messages from this number. Every message is triggered by a venue's action for a specific guest.

2. How a guest opts in

Consent is collected in person, verbally. The guest is at the venue and asks for (or is offered) a VIP card. A venue staff member opens the "Issue VIP card" screen in the ENTRRO Business app, asks the guest for their name and mobile number, and reads or shows the guest the following disclosure, which is printed on that screen directly below the phone number field:

"By providing your mobile number you agree to receive a text message from [Venue name] via ENTRRO with your VIP card link, and further texts only when your card is renewed or changed. Message frequency varies (typically 1–3 per year). Message and data rates may apply. Reply STOP to cancel, HELP for help. See entrro.com/sms-consent, entrro.com/privacy and entrro.com/terms."

Staff cannot issue the card until they confirm, with a checkbox on the same screen, that the guest heard the disclosure and agreed. The app records who issued the card, when, and that the consent checkbox was ticked. The guest then receives the first text and must open the link and tap Accept for the card to become active.

The point of consent in the Business app looks like this:

3. What we send

Sample messages (the venue name, tier, dates and link are filled in per card):

• Velvet Room has issued you a Gold VIP card. Open it, accept, and add it to your wallet: https://entrro.com/c/VR-00012-… Questions? Ask the venue. Reply STOP to opt out.
• Velvet Room has renewed your Gold VIP card until Oct 29, 2027. View it here: https://entrro.com/c/VR-00012-… Reply STOP to opt out.

Message frequency: one message when a card is issued; one when it is renewed, re-sent at the guest's request, or its tier changes. In practice 1–3 messages per year per guest. We never send more than 5 messages per day to one number.

4. How to stop, and how to get help

• STOP — reply STOP to any message (also END, CANCEL, UNSUBSCRIBE, QUIT). You receive one confirmation text and no further messages. Your VIP card itself is not affected; the venue can still show it to you in person.
• HELP — reply HELP for program information and contact details, or email hello@entrro.com.
• A guest who opted out can opt back in by replying START or by giving the venue their number again.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

5. Your number and your data

Mobile numbers collected for this program are used only to deliver the messages described above and to keep the guest's VIP card record at the venue that issued it. We do not sell mobile numbers, and we do not share them with third parties or affiliates for marketing or promotional purposes. Our SMS delivery provider (Twilio) processes numbers solely to transmit the messages. See the Privacy Policy and the Terms of Service.

6. Contact

Wyola LLC d/b/a ENTRRO · hello@entrro.com · SMS program number +1 (855) 914-7412.